Frequently Asked Questions (FAQ)

If you are applying a grant or loan for the first time, you can access the portal by clicking on the “Apply now” button at the bottom of either the ‘Grants’ or ‘Loan’ web pages at https://www.williamleechcharity.org.uk/content/apply. Alternatively, you can go directly to https://apply.williamleechcharity.org.uk. Then click on the “Sign up” link to create an account.

By creating or registering an account, it is specific to you or your organisation. Also, you will receive real-time email updates regarding your application progress from the point of submission to the final decision. Please ensure that you carefully read our ‘Terms & Conditions’, ‘Privacy Policies’, ‘Guidance’, and ‘Award Conditions’

If you are getting an error message that your email already exist, it is possible that your email address is already in our system from a previous registration. In this case, you should use the 'Password Reset' link on the login page.

This message appears if your organisation already has an account with a different e-mail address as a login.
The original e-mail address and our system administrator will be notified that you have attempted to login to the system - they will evaluate the request and you will receive notification that access has been granted.

If you have forgotten your password, you can reset it by going to the Login page. Then click on the 'Reset Password' link. Enter your email address into the ‘Email’ field and click ‘Reset Password’ button. You should receive an email with a link to reset your password immediately. If you cannot find this mail, check your spam folder.

Login into the portal and click on the drop-down list next to the account name on the top right hand corner of the page. Then select ‘Change Password’, then enter the existing password into the ‘Old Password’ field. Proceed to enter the ‘New Password’ and ‘Confirm Password’ in the relevant fields. Click ‘Change Password’ button.

After you have created or registered an account in the Application Portal, you will need to complete all required fields within ‘My Account’ information. Then go to the ‘Applications’ section, and click the ‘New Application’ button to complete and submit an application.

If you are having difficulty submitting an application after your account registration/creation, you need to check that all required fields in both ‘My Account’ and the ‘New Application’ are completed.

No, you can save your application in draft mode and come back at a later time by clicking the ‘Save as Draft’ button at the bottom of the application form.

When you save your draft application, it is saved into your applications list. If for some reason the draft application is not saving, this could be due to your browser or outdated version. In such an event, please raise a support ticket.

After logging into the application portal, click on ‘Applications’ on the left hand panel. You will see your ‘application status’ and ‘payment status’. If approved, you can go to ‘Payments’ to view the grant or loan payment schedule.